Privacy Policy

We collect personal information in different ways depending on how you interact with Inspect it.

2.1 Information you choose to provide to us

We may ask you to provide personal information when:

• 2.1.1  You request a free trial, pilot or demo.
• 2.1.2  You contact us through our website.
• 2.1.3  You connect with us by email, phone, video call, meeting, chat or social media.
• 2.1.4  You create an account or receive access to the application.
• 2.1.5  A customer administrator grants you access to the application.
• 2.1.6  You upload, enter or submit personal information into the application.
• 2.1.7  You create inspections, reports, tasks, work orders, asset records, expenses or comments.
• 2.1.8  You upload photos, videos, documents, audio, signatures or other inspection evidence.
• 2.1.9  You use AI-supported features.
• 2.1.10  You participate in marketing, sales promotions, webinars, events or industry networking.
• 2.1.11  You request support, training or onboarding.
• 2.1.12  You pay for our services.
• 2.1.13  You apply for a job with us.

The personal information we collect may include:

• 2.1.14  First and last name.
• 2.1.15  Business email address.
• 2.1.16  Phone number.
• 2.1.17  Company name.
• 2.1.18  Job title.
• 2.1.19  Billing details.
• 2.1.20  Account login details.
• 2.1.21  User role and permission data.
• 2.1.22  Support messages.
• 2.1.23  Communication history.
• 2.1.24  Meeting notes or call recordings where permitted.
• 2.1.25  Resume, cover letter and recruitment information if you apply for a role.

As an end user of the application, we may collect your name, business email address, user role, inspection activity, comments, media, signatures, location information and other information you enter or upload into Inspect it.

We may also collect data uploaded by you, your employer, your organisation or other users of the application. This may include personal information needed to use Inspect it, such as:

• 2.1.26  Employee names and email addresses.
• 2.1.27  Contractor names and email addresses.
• 2.1.28  Client, tenant, vendor or supplier names and contact details.
• 2.1.29  Property, building, asset or equipment information linked to identifiable people.
• 2.1.30  Inspection comments, photos, videos, audio, documents and signatures.
• 2.1.31  Location data linked to inspections, assets, reports or users.
• 2.1.32  Task, work order and maintenance records.
• 2.1.33  Expense records and uploaded receipts.
• 2.1.34  Communication records connected to inspections, reports or tasks.
• You must follow your organisation’s privacy policy and any applicable legal or regulatory requirements when uploading, accessing or using personal information in Inspect it.

2.2 Information we collect automatically

We collect certain information automatically when you visit our website or use the application.

This may happen through cookies, analytics tools, log files and similar technologies.

The information collected may include:

• 2.2.1  Access times.
• 2.2.2  Pages viewed.
• 2.2.3  Links clicked.
• 2.2.4  Search terms entered.
• 2.2.5  Actions taken in the website or application.
• 2.2.6  Device information.
• 2.2.7  IP address.
• 2.2.8  Approximate location.
• 2.2.9  Browser type and language.
• 2.2.10  Operating system.
• 2.2.11  App version.
• 2.2.12  Device type.
• 2.2.13  Referring website URL.
• 2.2.14  Exit website URL.
• 2.2.15  Error logs.
• 2.2.16  Feature usage.
• 2.2.17  Session activity.
• 2.2.18  Security and authentication logs.
• We may also collect information when you open emails from us or click links within those emails.

2.3 Information we may collect from third parties

We may collect information from third parties where lawful and relevant.

This may include:

• 2.3.1  Social media platforms.
• 2.3.2  Business directories.
• 2.3.3  Industry events.
• 2.3.4  Referral partners.
• 2.3.5  Marketing platforms.
• 2.3.6  Public company websites.
• 2.3.7  Payment providers.
• 2.3.8  Authentication providers.
• 2.3.9  Customer administrators.
• The personal information collected may include your name, email address, business address, job title, company name, telephone number and business profile information.