Inspect IT works alongside your existing systems and can integrate with selected third party services where required. This allows you to connect inspections, reporting, and operational data without disrupting your current workflows. Contact our support team to discuss available integrations and how Inspect IT can fit into your environment.
Frequently Asked Questions About Inspect IT
Find answers about Inspect IT inspection software, pricing, mobile access, offline inspections, reporting, team management and support.
Which Inspect IT plan is right for me?
The right plan depends on the size of your team, the number of inspections you manage and the features you need.
The Silver Plan is designed for individuals and growing teams that need digital inspections, professional reports, task management, scheduling, asset tracking and clear oversight from one central dashboard.
The Gold Plan is designed for organisations that manage multiple sites, teams or portfolios. It includes additional features such as AI-supported reporting, advanced analytics, expanded permissions, API access and priority support.
Visit our Pricing page to compare the available plans.
How does the free trial work?
You can try Inspect IT free for 14 days. The trial gives you access to the platform so you can create inspections, explore templates, capture evidence and test the reporting workflow.
At the end of the trial, you can choose the plan that best suits your organisation.
Do I need to provide payment details to start the trial?
No payment will be taken during your free trial. Any payment requirements shown during registration should be clearly explained before you complete the sign-up process.
What happens when my free trial ends?
When your 14-day trial ends, you can select a paid plan and continue using Inspect IT. Your available features, storage and usage limits will depend on the plan you choose.
Can I change my plan?
Yes. You can move to another available plan as your requirements change. An upgrade may take effect immediately. A downgrade will normally take effect from your next billing period.
Contact our support team if you need help choosing or changing your plan.
Can I upgrade or downgrade during my trial?
Start your free trial with any package of your choice, and enjoy the flexibility to upgrade or downgrade at any time through the Manage Billing page. Downgrades will take effect at the start of the next billing cycle. This means you can explore any plan and experience the full software for 14 days at no cost before deciding which package suits you best. After your subscription begins, you can still upgrade or downgrade your plan whenever you like.
Do I need to sign a long-term contract?
Standard Inspect IT subscriptions are available on a recurring basis without a long-term commitment.
Custom agreements may apply to enterprise deployments, integrations, tailored onboarding or other services. Any special terms will be agreed with you before the service begins.
Can I cancel at any time?
Yes. You can cancel your subscription according to the terms of your selected plan.
You will normally retain access until the end of your current paid billing period. Your subscription will not renew after cancellation.
What payment methods do you accept?
Inspect IT accepts supported debit and credit cards through its secure online payment system.
Alternative payment arrangements may be available for larger organisations or custom agreements. Contact us to discuss your requirements.
What happens if i cancel my plan?
If you’re on a monthly plan, you will be able to continue accessing the product until your next renewal date. If you’re on an annual plan, you will be able to continue accessing the product until your next annual renewal date.
What hardware do I need?
The Inspect IT dashboard is fully browser based, so you only need a device with internet access to get started. It works seamlessly on iOS and Android, as well as on PC and Mac, desktops and laptops. You can manage your team, schedule inspections, review findings, and generate reports from anywhere through one secure central back office.
What web browsers are supported?
Inspect IT is optimised for modern web browsers. For the best experience, we recommend using Google Chrome, Mozilla Firefox, or Safari. On mobile devices, use the built-in browser or download our Mobile App to complete tasks efficiently, even offline.
Can I setup other admins?
As long as your plan allows, you can setup other admins to be able to create and delegate inspections and users. We call them Managers, and though you’re limited to a set number of users per plan, you can pay for more if needed.
Do I need an Internet connection?
Inspect IT allows you to work efficiently in the field without needing to produce reports immediately. Inspect IT has an app available on Google Play and the Apple App Store, enabling you to download your list of appointments and complete the report offline. You can add items, descriptions, conditions, take embedded photos, or record audio and video. Once you’re back online, simply sync your report to PropteOne for automatic delivery or further editing online. An Internet connection is required to access the online dashboard.
What support do you offer?
Inspect IT offers 24/7 support for all plans through a comprehensive support center. Here, you can view past discussions, track planned updates, request new features, and get in touch with our development team. We also offer free online demos of the software to help you get started, along with online training webinars upon request for your team, ensuring everyone is ready to hit the ground running. We continually add helpful guides and videos to demonstrate how to make the most of the software—check out our Support Portal for more information.
Can i try Premium before I pay?
Yes! You can try our Premium Plan out for free. We’ll collect your credit card details initially to make sure your transition is smooth. If our Premium Plan doesn’t suit you, you can return to your Free Plan anytime before the trial ends, and you will not be charged.
During my trial, is there a limit to the number of users I can add to my plan?
No, you can set up as many seats as you like during your trial, where you will not be charged. All of the seats you add will have access to Premium Plan features. You can keep adding or removing seats from your organisation for the duration of the trial period. The total number of registered seats at the end of the trial period will determine your charges moving forward.
Trusted by Professionals Like You
“We were running inspections on spreadsheets and sending reports manually. It was slow and inconsistent. After moving to Inspect IT, our team completes inspections on site, adds photos and notes, and sends a professional report before leaving the building. We cut reporting time by around 60 percent in the first two months. The back office view gives me full visibility across all properties, which has improved accountability and follow up”
“Compliance used to mean chasing paper forms and missing photos. Inspect IT changed that. Every vehicle inspection is logged with clear evidence and a full audit trail. The standardised checklists ensure our depots follow the same process, and the reports are ready for auditors at any time. We now resolve issues faster and have reduced repeat defects by over 30 percent.”
“Inspect IT has brought clear simplicity and flexibility to our Inspection management. The solution integrates well with our identity management and provides convenient mobile inspection for both employees and visitors. The collaboration has also been fast and professional, which is exactly what you expect from a technology partner.”
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