Inspect IT works alongside your existing systems and can integrate with selected third party services where required. This allows you to connect inspections, reporting, and operational data without disrupting your current workflows. Contact our support team to discuss available integrations and how Inspect IT can fit into your environment.
FAQ
FAQ & Testimonials
Here are real questions from customers exploring how Inspect IT works, how it fits into their workflow, and how it supports compliance and reporting.
How does the free trial work?
Sign up and get instant access to your account after verifying your email address. Enjoy full use of the software for 30 days, completely free. If you cancel within this trial period or don’t provide payment details by the end of the 14 days, your account will be closed automatically, and you won’t be charged. Should you choose to continue by subscribing, you’ll have the flexibility to cancel anytime, but charges already incurred up to your account’s expiration date will remain your responsibility. Please note, payments made after the trial period are non-refundable.
Can I upgrade or downgrade during my trial?
Start your free trial with any package of your choice, and enjoy the flexibility to upgrade or downgrade at any time through the Manage Billing page. Downgrades will take effect at the start of the next billing cycle. This means you can explore any plan and experience the full software for 14 days at no cost before deciding which package suits you best. After your subscription begins, you can still upgrade or downgrade your plan whenever you like.
Do I have to sign a long term contract?
No. Property Inspect is a pay-as-you-go service. There are no contracts or commitments necessary. You simply maintain your monthly subscription, or, if you cancel, you won’t be billed again. If you’re subscribing to a White Label package, we require a 90 day cancellation notice period.
Can I cancel at any time?
Canceling your Inspect IT account is quick and easy, requiring just three steps: go to the Billing page, click “Cancel My Account,” and confirm. You can close your account at any time, and you’ll never be billed again. Rest assured, your information will remain secure and will not be shared with any third party.
What types of payment do you accept?
Currently, we accept payments exclusively online via debit or credit card. This sets up a monthly billing agreement that begins 30 days after you sign up and can be canceled at any time. Unfortunately, we’re unable to process payments over the phone, by check, or via direct debit, as PropteOne operates with a fully automated credit and debit card billing system.
What hardware do I need?
The Inspect IT dashboard is fully browser based, so you only need a device with internet access to get started. It works seamlessly on iOS and Android, as well as on PC and Mac, desktops and laptops. You can manage your team, schedule inspections, review findings, and generate reports from anywhere through one secure central back office.
What web browsers are supported?
Inspect IT is optimised for modern web browsers. For the best experience, we recommend using Google Chrome, Mozilla Firefox, or Safari. On mobile devices, use the built-in browser or download our Mobile App to complete tasks efficiently, even offline.
Can I setup other admins?
As long as your plan allows, you can setup other admins to be able to create and delegate inspections and users. We call them Managers, and though you’re limited to a set number of users per plan, you can pay for more if needed.
Do I need an Internet connection?
Inspect IT allows you to work efficiently in the field without needing to produce reports immediately. Inspect IT has an app available on Google Play and the Apple App Store, enabling you to download your list of appointments and complete the report offline. You can add items, descriptions, conditions, take embedded photos, or record audio and video. Once you’re back online, simply sync your report to PropteOne for automatic delivery or further editing online. An Internet connection is required to access the online dashboard.
What support do you offer?
Inspect IT offers 24/7 support for all plans through a comprehensive support center. Here, you can view past discussions, track planned updates, request new features, and get in touch with our development team. We also offer free online demos of the software to help you get started, along with online training webinars upon request for your team, ensuring everyone is ready to hit the ground running. We continually add helpful guides and videos to demonstrate how to make the most of the software—check out our Support Portal for more information.
Client Testimonials
“We were running inspections on spreadsheets and sending reports manually. It was slow and inconsistent. After moving to Inspect IT, our team completes inspections on site, adds photos and notes, and sends a professional report before leaving the building. We cut reporting time by around 60 percent in the first two months. The back office view gives me full visibility across all properties, which has improved accountability and follow up”
James Turner
Operations Manager, Midlands Property Services, United Kingdom
“Compliance used to mean chasing paper forms and missing photos. Inspect IT changed that. Every vehicle inspection is logged with clear evidence and a full audit trail. The standardised checklists ensure our depots follow the same process, and the reports are ready for auditors at any time. We now resolve issues faster and have reduced repeat defects by over 30 percent.”
Sarah Mitchell
Head of Compliance, FleetSafe Logistics, United Kingdom
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